List the systems your crew services.
Put your after-hours business rules in one place.
Create a private profile for your trade, service hours, diagnostic fee, urgency rules, and instructions for when a person should take over.
A useful setup begins with your trade.
Different crews need different business rules. Use your profile to describe the work you take on, your service hours, and what needs a human response.
Start your setupDescribe the repair work you take on.
Write down which situations are urgent.
Set the hours your business serves.
Examples only. Your profile starts blank so you can enter your own details.
Set the basics, then refine them.
Save the information your team relies on in one private profile. Return any time to update your hours or instructions.
Describe your trade
Start with the kind of work your business does and the hours you serve.
Set your rules
Add your diagnostic fee and explain how your team handles urgent situations.
Write the handoff
Keep clear instructions for when a person should step in and what they should do.
Your business sets the rules.
Record your service hours, diagnostic fee, urgency rules, and when a person should step in. Your first profile is yours to update.
Keep the essentials close at hand.
Service hours
Write the hours your business is available for service.
Urgency and human fallback
Document the situations that need a person and what they should do next.
Give your team a clear place to start.
Create an account and enter the business details your crew uses to make decisions.
Create your setup